JOB OPENING
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2015-03-02 |
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´ã´ç¾÷¹« | Nuage(Ŭ¶ó¿ìµå/°¡»óÈ Ç÷§Æû) °ü·Ã Network Design - Capture customer requirements, define relevant Use-cases and work out a corresponding list of required Nuage features & capabilities, and convert Use-case/Features into Test-cases/Test-plan. - Validation of Nuage Use-case(s) by staging and demonstrating them in ALU labs and/or customer site(s). You convince the customer technical representatives that ALU can provide them with the best technical solution. - Troubleshoot and problem-solve customer support requests, often working closely with the engineering team to resolve issues. ¡¤Support in defining and specifying High and Low level network design solutions. ¡¤ Responsible for Nuage and NFV solution testing and implementation during pre-sales phase. You prepare and you deliver design proposals with support of IP architects. Give technical presentations and workshops to our internal and external customers. ¡¤Work with multiple points of contact, such as product managers and project managers to ensure support requests are solved in a timely manner. ¡¤ The ability to work as part of a distributed team is critical. The role will require short international travel, sometimes at short notice. A flexible approach to work, especially when communicating with Engineering team (Mountain View, e.g. potential time difference) and other Alcatel-Lucent groups is essential, as is the ability to thrive under pressure and to cope with stressful, chaotic situations. ¡¤ Report customer requirements to Nuage and NFV products management teams. Role / Main challenges: ¡¤ Because the role is an integral part of the IP Routing APACRBC - Customer Engineering, the ability to work as part of a distributed team is critical. ¡¤ The role will require international travel, sometimes at short notice. ¡¤ A flexible approach to work, especially when communicating with other Alcatel-Lucent groups, is essential, as is the ability to thrive under pressure. |
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